Support

As part of our focus on Security and Control, we recently upgraded our payment platform.  This was in preparation for changes coming in March 2022 and relates to big improvements in how we all process & use credit/payment cards in the UK and Europe. Say what now? From March 2022, SCA (Secure Card Authentication) will […]

I can’t get no satisfaction… (Unless you use the Easyspace LiveChat service that is) Sometimes you introduce a product or service and just ‘suck it and see’.  You have no idea what the impact will be, how customers will react to it, or how much it will actually help. Years ago, when we introduced the […]

Bitcoin email SCAMS (and other nonsense?)… We always get questions from you guys on spam emails, you get emails from Nigerian Prince’s letting you know you have been lucky enough to win £1,000,0000,0000 pounds – you know the sort? We block them, then someone invents another way of worrying people… Recently we have seen an […]

Backup and restore works silently in the background making sure your web site is always secure. Every day we will take a copy of your web site files and any associated databases and give you access to them via your control panel – we keep up to two months worth of data! Have the peace […]

Easyspace offers a range of support services to our customers, including a UK based support centre, staffed with highly trained Support specialists, who are able to advise you accordingly. You can get assistance from our support staff by phone, email or via our customer ticketing system through your customer Control Panel. We have also developed […]

Auto renewal was implemented to safeguard customer’s valuable domain names, hosting and email packages. Customers no longer need to worry about remembering to renew services as it will happen automatically thus giving piece of mind to business continuity.

In order for a domain name to do what you want it to (deliver email or display a website) the DNS zone file needs to look up the relevant DNS records. The DNS zone file is made up of several components, these components are fully manageable via your Easyspace control panel.

Using an email address based on your domain name will help you look more professional and you can create a different email address for each employee, friend or family member. You can use your Professional email account to be a standalone mail box and you can access it on the move using your smart phone. […]

In November 2009 we launched a new and improved version of our customer Control Panel for you to test out https://controlpanel.easyspace.com. Our focus has been on improving usability, reducing number of clicks and generally making accounts and services far easier to manage. Since the launch we have received lots of positive feedback and suggestions for […]

Please note that as part of our continued commitment to providing a first class hosting environment for our customers, we will be carrying out a planned upgrade of our power infrastructure and associated systems at our Glasgow Data Centre. This upgrade is primarily to improve our environment and power facilities in advance of future expansion. […]