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Dedicated Server

Server Management

From OS updates, security hardening, monitoring and alerting, our dedicated server management packages let you get on with your business, safe in the knowledge that our NOC experts are looking after your dedicated server - around the clock.

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Self-managed servers

Standard Self Managed Servers

Easyspace gives you the flexibility to do things your own way all with a surprising amount of flexibility and configuration options as standard.

Our standard service comprises of a 15min first response SLA, backed with 24x7 telephone support and a full Easyspace control panel that give you control over monitoring, alerts, reboots, KVMoIP session requests, DNS and network configuration.

Optional Monitoring tiers are available at extra cost, should you wish to enhance your overall protection and peace of mind.

Call 0370 755 5088 or contact us now

Semi-managed Servers

Security Server Management - Sleep Securely

Managed server security, with complete control. Hardened server management give you full control, but with a helping hand for your server security.

Our team will install and configure Anti-Virus for your server environment then actively monitor your server and systems with Nagios monitoring and alerting – reporting to the heart of our network operations team.

Website and SSL monitoring are also included free of charge, ensuring that we keep your services safe online, all of the time.

Call 0370 755 5088 or contact us now

Managed Dedicated Servers

Complete Server Management - Sleep easy

Comprehensive server management which comprises of 24x7 proactive monitoring, health checks, server hardening, installation and configuration of Anti-Virus, backup setup & recovery and OS management and updates.

The key to our White Glove service is a tailored ‘run book’ that comprises of a set of agreed comprehensive instructions for your service. You can name multiple contacts for different aspects of your service, so we speak to the right person 100% of the time.

You also get access to our server and NOC specialists 24 hours per day 365 days per year. Sleep easy, safe in the knowledge that our team have your servers covered.

Call 0370 755 5088 or contact us now

Unmanaged

Security-Managed

Fully-Managed

Cost * FREE £100 £200
Engineer Time/month None 1 hour Inclusive **
Root Access
24/7/365 support
First response SLA 15 mins. 15 mins. 15 mins.
Monitoring Optional Extra - More info Tier 2 Tier 3
Power SLA

100%

Network SLA

100%

Hardware Replacement

4 hours

OS Management
Control Panel Management
Customer Applications Best effort only
OS Install
OS Reinstall £35

***

Backup Recovery Assistance ****
AV Install and Configuration

* Price per month.
** Inclusive is subject to a fair use policy of 10 hours per month.
*** Fair usage applies, restricted to one reinstall per fortnight otherwise chargeable.
**** Requires a backup package - Our team will help restore your service from your backup.

Monitoring Tier Breakdown

  Tier 1 Tier 2 Tier 3
24/7/365 Engineer Alerts
Auto reboots from CP
Cost* n/a £35 £70
CP Managed Checks **
Email alerts from CP
Nagios Monitoring
SMS alerts from CP
SSL Certificate Checks (domains) 1 5
Standard Alerts (see below)
Support Procedure Runbook
URL Checks (domains) 1 5