Reviews from Easyspace customers
At Easyspace, we aim for the highest degree of customer service, and we always go the extra mile when it comes to support.
Read our Customer Reviews...
Having been in business since 1997, Easyspace have had a fair share of great comments positive and negative. When we get negative comments we do our utmost to fix them, and make our customers happy again.
Proactive customer service is at the heart of everything we do at Easyspace, we are the only domain name and hosting company in the UK that personally contacts each and every one of our growing customer base.
We believe it's the little things that set us apart from the rest. The little things that matter to our customers.Learn more
Great Service On Every Level
"I have used Easyspace for my work website hosting and email services for the past 7 years. Great initial telephone support when I was trying to understand what I needed. I have raised a few tickets over the years, either technical issues that I dont understand or when technical faults appear. The tickets are always responded to promptly and the tech support staff never tire of explaining further if you dont quite understand all of the original answer. The latest ticket was when I was unable to email Gmail accounts. This turned out to be due to a Gmail Policy update that required some technical protocols to be added to my email account. Not only did the tech support technician explain the problem, but he also added the protocols to save my having to do so. Because this was a system-wide issue, Easyspace put the issue at the home page of the Control Panel with a link for instructions on how to add the 3 technical protocols - the instructions were simple but it was above and beyond that in my case the technician added them for me. Cant fault this company for all my web and email hosting needs. Professional and customer-focused. Well worth the money."
"My account needed to be updated and I couldn’t access the control panel; great chat service resolved this."
"Most tech firms never admit fault. Easyspace deserve a gold star for not being like most tech firms. I bought domain protection, but had no follow-up invoice. Called them up and the representative looked on the record, called accounts and came straight back and said that there had been a mistake, and it would be fixed now. It was all sorted within 15 minutes. We all make mistakes; Easyspace deserve credit for owning up to theirs."
"I have never come across a company which gives better telephone support than easyspace. Their staff are always helpful and willing to go the extra mile."
Efficient And Effective
"I had been having problems with various domain names registered with you. The individual dealt with them all in an exemplary manner. He could not have done better."
Friendly And Helpful.
"I have been a customer of this company for many years and have always found customer services and support extremely friendly and helpful in all their dealings with me. The pricing is competitive and they always strive to do their best for you. In my experience they're one of the few internet service providers that value you as a customer and want to keep your business.."
As always. Great service.
"As always. Great service. You can find. Harper - but there is a reason for that! Anything else is false economy. I’ve used Easyspace for over 20 years without any problems. How much is that worth?"
Their SUPPORT is excellent.
"We have been using Easyspace for over 11 years now and have found their service very satisfactory. Their SUPPORT is excellent. The staff are friendly and enormously helpful. The speed with which they respond to our enquiries is great. We strongly recommend them!"
Our 'go-to' service provider.
"My husband & I have been using Easyspace for many years even before when called Internetters) They are our 'go-to' service provider and register of domain names for our businesses. The staff are always eager to help and nothing is ever too much trouble! Great company the only thing better than the vast array of services offered is there extremely high level of service! Julie"