Security

To further strengthen the security of our systems and protect your data, we are introducing an update to our control panel password policy.   These changes are designed to ensure that all user accounts meet modern security standards and reduce the risk of unauthorised access. What’s Changing?  From 1st June 2025, all control panel passwords must […]

We’re making some important updates to how you access telephone and live chat support for your Easyspace account – designed to keep your account even more secure while making support easier for you. What’s Changing? Effective from 1st April 2025, we will no longer verify customers using security questions. Instead, when you contact customer care, technical support, or […]

Multi-Factor Authentication (MFA) is a critical security measure that significantly enhances the protection of user accounts and sensitive information. By requiring multiple forms of verification, MFA adds an extra layer of security beyond just a password. This makes it much more difficult for unauthorised individuals to gain access to accounts, even if they manage to […]

Just a quick post to make you aware of a rather annoying and concerning set of SPAM and Phishing emails that are doing the rounds amongst domain name registrars including Easyspace. These emails are not from Easyspace.  This bunch are basically phishing for your bank and card details, and not only will your domain name […]

What is a Phishing email? Phishing is when attackers attempt to trick users into doing ‘the wrong thing’, such as clicking a bad link in an email that will download malware or direct them to a fake website.   The senders of these emails want to de-fraud you, either by asking you for details or by […]

We’re getting in touch to tell you about a vulnerability discovered in the Log4J logging library on Friday 10th December 2021. The Log4j vulnerability is a zero-day vulnerability. What do I need to do? Domain Names, Shared Web Hosting and Email customers. Our teams have been busy in the background, ensuring our Shared products and […]

As part of our focus on Security and Control, we recently upgraded our payment platform.  This was in preparation for changes coming in March 2022 and relates to big improvements in how we all process & use credit/payment cards in the UK and Europe. Say what now? From March 2022, SCA (Secure Card Authentication) will […]

It seems as though not a single week goes by without hearing of a company that has just been hacked. While large companies such as TalkTalk and SONY are often the targets for hackers, the fact is the more vulnerable your website is, then the more likely your website is of getting hacked – even […]