Microsoft 365 FAQsFrequently Asked Questions

• What is Microsoft 365?

  Microsoft 365 brings together business email, cloud storage, Office apps and collaboration tools such as Microsoft Teams, SharePoint and OneDrive. It helps your team work securely from almost anywhere, across desktop, web and mobile devices.

• Which Microsoft 365 package is right for my business?

  The best Microsoft 365 package depends on how your business works. Business Basic is best for businesses that mainly need professional email, Teams, OneDrive and web-based Office apps. Business Standard is best for most businesses that also need the full desktop versions of Word, Excel, PowerPoint and Outlook on their devices. Business Premium is best for businesses that want everything in Business Standard, plus stronger security, identity protection and device management tools to help protect users, data and company devices.

• Can I use my existing domain name with Microsoft 365?

  Yes. Microsoft 365 allows you to use your own custom domain name for professional business email, for example yourname@yourcompany.com. Easyspace can help with setup so your email is configured correctly.

• Can Easyspace help move my existing email to Microsoft 365?

  Yes. Easyspace offers a Microsoft 365 managed moving service to help migrate existing email accounts to Microsoft 365. Migration options can include services such as Google Workspace, Exchange, Hosted Exchange, IMAP and POP mailbox content, depending on the current setup.

• What Microsoft 365 collaboration tools are included?

  Microsoft 365 includes tools designed to make teamwork easier, including Microsoft Teams for chat, meetings and calls, OneDrive for file storage and sharing, and SharePoint for team sites and shared content.

• Can Microsoft 365 help protect my business email?

  Yes. Microsoft 365 includes built-in security features to help protect business email, files and users. Depending on the plan selected, this can include secure sign-in, spam and malware protection, data protection features and tools to help manage access across your organisation.

• Why should I buy Microsoft 365 with Copilot?

  Microsoft 365 with Copilot gives your business the productivity tools of Microsoft 365, enhanced with secure AI assistance across apps such as Word, Excel, PowerPoint, Outlook and Teams. Copilot can help draft documents, summarise emails and meetings, analyse information and speed up everyday tasks, helping your team save time, improve collaboration and work more efficiently.

• What apps are included and how many devices are they available on?

  Microsoft 365 Business Standard and Business Premium both include the familiar Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and OneNote, along with business services including Exchange email, Teams, OneDrive and SharePoint. Business Premium also adds enhanced security and device management features. With either Business Standard or Business Premium, each licensed user can install the Microsoft 365 apps on up to five PCs or Macs, five tablets and five mobile devices.