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Improved Telephone Support Security

Improved Telephone Support Security

Our Support Team are happy to hear from you by telephone however for security reasons, we must ensure we are speaking to the named customer or their nominated representative. If you do need to call us for support, you will be asked for one of the following pieces of information to enable us to access your account:

  • Customer Number
  • Domain Name
  • Control Panel Username

Once we have identified your account on our Customer Management System, you will be asked the answer your security question. If you don’t have a security question currently, why don’t you visit your support area to set one up now. This will allow us to handle your support calls much faster when you do contact us!

Visit the Easyspace support section for more information