Festive Period Opening Hours 2021/2022
During the festive period we will be offering full coverage for ticket & chat support.
Full details of our technical support cover is listed below. Customers with 24x7 contracts can call support on their dedicated number. All customers can raise tickets via their control panel at any point and out of of hours team will get back to you promptly.
| Date | Technical Support | Customer Care Sales & Renewals |
|---|---|---|
| Friday 24th December | Ticket 24hrs cover. Telephone support (9am - 1:30pm) | Telephone and Live chat (9am - 1:30pm) |
| Saturday 25th December | Ticket 24hrs cover | CLOSED (Happy Christmas) |
| Sunday 26th December | Ticket & Chat 24hrs cover | CLOSED |
| Monday 27th December | Ticket & Chat 24hrs cover | CLOSED |
| Tueday 28th December | Ticket & Chat 24hrs cover | CLOSED |
| Wednesday 29th December | Ticket 24hrs cover. Telephone support (9am - 5.30pm) | Telephone and Live chat (9am - 5.30pm) |
| Thursday 30th December | Ticket 24hrs cover. Telephone support (9am - 5.30pm) | Telephone and Live chat (9am - 5.30pm) |
| Friday 31st December | Ticket 24hrs cover. Telephone support (9am - 3:00pm) | Telephone and Live chat (9am - 3:00pm) |
| Saturday 1st January 2022 | Ticket 24hrs cover | CLOSED (Happy New Year!) |
| Sunday 2nd January 2022 | Ticket & Chat 24hrs cover | CLOSED |
| Monday 3rd January 2022 | Ticket & Chat 24hrs cover | CLOSED |
| Tuesday 4th January 2022 | Ticket 24hrs cover. Telephone support (9am - 5.30pm) | Telephone and Live chat (9am - 5.30pm) |
| Wednesday 5th January 2022 | Ticket 24hrs cover. Telephone support (9am - 5.30pm) | Telephone and Live chat (9am - 5.30pm) |
