Choosing a company for your web services can be a frustrating process. Naturally, you're looking for a company that combines all of the required features at a price that suits your pocket and a company that provides reliability, efficiency and honesty.
There's a million web services providers out there... so why should you choose us?
Here are just 5 key reasons for choosing Easyspace:
1. Easy to use
It’s in our name and we mean it. We make our services as easy to use as possible. Whether it be using our services, talking to support, buying through our shop or searching our database of FAQs, our intention is to make your web experience as "easy" and hassle free as possible.
2. Reliable and honest
Reliabilty is key. Our infrastructure is second to none, fully redundant, backed up and state of the art. All proven by our uptime which was 99.9% for 2005 and is projected to be 99.9% for 2006! We enjoy partnerships with the likes of Cisco, Sun, Dell and Oracle to provide safe secure environments for all our customers. We are honest and what you see is what you get. For example, we only charge setup fees when it's absolutely necessary, we don't hide costs and if you are not satisfied we will do our best to resolve your issue.
3.Service and support
We are here for our customers 24 hours a day:
Telephone
We have a team of dedicated support staff waiting for your call! Call us Monday to Friday between 9am and 5:30pm on 0870 755 5066.
Online Helpdesk
Our online helpdesk allows you to search a database of over 250 Frequently Asked Questions, always being updated to keep them relevant. You can also login via the helpdesk to raise a support ticket sent direct to our support staff. Visit the helpdesk and search our FAQs >>
Live Chat
We now offer a live chat service where you can talk live with our support and sales staff. Live Chat >>
Email
Email is yet another method in through which you can let us know your support issues. Email Us >>
Letter / Fax
We still accept and welcome traditional forms of contact. If your preference is to post or fax, then feel free to do so. Contact Information >>
4. Products, features and technologies that exceed expectations.
Our products, features and technologies are part of the service you buy from Easyspace. They're what you use to help build your own business, and as such, we continually work to improve and develop them to make sure they meet and exceed your expectations.
5. Easy on the pocket.
We aim to deliver a pricing structure that meets the balance between what our customers are willing to pay and what the products and technology are worth. The customer is always at the forefront of this decision making process, and as such, we regularly review our pricing compared with the general web services market. View our Price List >>
