EasyAssistant, the expert consultation service from Easyspace, is dedicated to supporting you and your objectives by providing expert advice on a number of
topics, from simply advising on what services best suit your needs, through to walking you through hosting and server setup... and much more.
You tell us what you want to achieve - and we'll deliver an uninterrupted consultation based upon your needs.
Our aim is to provide you with the results you are looking for within the agreed consultation time. No matter what your requirement, we aim to deliver satisfactory service without the need for second and third meetings. Some consultations will require follow up chats, but where possible we'd rather help you 100% first time around.
The team in Easyspace are varied in their skill sets, from professional designers through to systems experts, as well as a number of support staff with significant years of experience between them. This means we can provide a high level of dedicated support on all topics related to you and your services with us. Expert consultation without the regular consultant costs.
A key part of our EasyAssistant service, we can connect to your computer via Remote Desktop link and walk you though the various stages of certain processes. This feature is not required in all instances, but is free of charge when it is used.
EasyAssistant is here to help you. You choose the topic of the consultation, the time of the consultation and the length of the consultation. We'll arrange the content of the consultation to make it as efficient and effective as possible. We'll even remind you of your appointment nearer the time!
Pulling your hair out with a problem you just can't solve? Looking for more understanding about an issue rather than just being told how to fix? Needing dedicated attention?
The EasyAssistant 'General Support' package is built specifically for you!
Giving you access to our highly trained support teams, you'll be talked through your support issues step by step. Where required, our support technicians will connect to your computer via remote desktop allowing them to resolve your issues in real time, while trying to help you understand what is being fixed and why.
EasyAssistant 'General Support' is available in 30 minute and 60 minute time slots. You simply choose when suits you and we'll arrange the consultation.
Are you looking for a website that delivers results? Or do you already own a site that needs refreshed?
The EasyAssistant 'Web Design' package is built to help you achieve results from your website, whether it is a new build site or the update of an old site.
Covering all areas of web design and development from usability and search engineering through to site architecture and overall objectives, our expert team of designers can provide reliable advice on how you can move forward with your website.
With 15 years of design experience, the team can also advise you on how to maximise your sites performance through better use of your hosting package and can provide you with a critique of your current website, charting potential options and opportunities.
The EasyAssistant 'Server Consultation' package is designed specifically for people who own a Virtual or Dedicated Server.
Regardless of your requirements, we aim to provide a solution, whether it be server setup, advice on the workings of Plesk, optimising your server for improved performance, or any other issue which you think needs our input, our Server experts are here to help.
Our EasyAssistant Server team can talk you through your issues step by step. When required, they can also connect to your server via remote desktop to make any changes in real time.
For advice on your server, book your Server Consultation today
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